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MODIFYING OR CANCELLING A RESERVATION
Please email us at firstname.lastname@example.org with your request. Indicate you would like to cancell your booking or any booking,s modification. We answer you as soon as possible.
Cancellation fee will be of 30€ for all vehicles, except for vehicles of 6, 8 and 9 seats. In that case cancellation free will cost 50€. We,ll keep you booking for 2 hours from the moment we receive you mail. After that, we,ll automatically cancell it.
Driver must be over 23 to rent a car or van and driving licence for at least 2 years.
WHAT DOES THE PRICE INCLUDED?
- UNLIMITED MILEAGE, you can drive all the kilometers you want, as long as you choose the right tariff (you may ask Customer Services for more information about). If not, you should pay the difference.
- TAXES. I.V.A is included in your tariff.
- CIVIL LIABILITY INSURANCE.
- LIABILITY INSURANCE, covers damages in case of collision with another vehicle (third party insurance) and PERSONAL INSURANCE PROTECTION,, which limits liability to damages caused to the leased vehicle.
- MULTIPLE DESTINATION. Alquiauto in Granada and Spain. It is allowed to return the car in different places from the third day with extra charge. It,s not allowed drive to Balearic Islands, Canary Islands, Ceuta and Melilla. In any case, it,s allowed to drive to another country out of Spain.
WHAT SHOULD I PAY SEPARATELY?
DEPOSIT. At the moment to pick up the vehicle, you should pay the amount of the deposit. Payment should be made by credit card.
FUEL. At the moment to pick up the vehicle, the fuel level will be checked. When you check-out you should return the vehicle with the same fuel level. Just in case, you let the vehicle with a different fuel level, you should pay the difference.
EXCENCIÓN DE LA FRANQUICIA Hay grupos de vehículos en los que se puede contratar la excención parcial de la franquicia, pagando una cantidad adicional por día, esta exención, no cubre: quemaduras en asientos, pinchazos y reventones de neumáticos, perdida de llaves ni daños causados por repostar combustible erróneo. La exención de franquicia, quedará anulada ante el incumplimiento del contrato.
PERSONAL INSURANCE. Optional insurances. You have the option to buy an insurance at the same Alquiauto,s office. The insurance,s prices is around 7€ per day. it,s valid for each vehicle and day, for al of our vehicles.
WHAT DOCUMENTATION DO YOU NEED?
Drive Licence and ID card or Passport
Credit Card. The cardholder should be the driver.
Reservation form copy.
“30 años dando servicio en Granada”
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