Privacy policy

Last updated: 17 August 2026

1. Data controller

Data controller: ALQUILER DE AUTOMÓVILES GRANADA S.A. (Alquiauto)
Tax ID (NIF/CIF): A-18080812
Registered address: C/ Beethoven, 12 (corner of Ctra. Armilla), 18006 Granada, Spain
Email: reservas@alquiauto.es
Phone: +34 958 135 750
Data Protection Officer (if applicable): Altabir

2. What data do we collect?

We collect the personal data you voluntarily provide to us through:

• This website's contact form (name, phone number, email, subject and message).
• The vehicle booking process (name, ID/passport, driving licence, credit card, contact details).
• Your browsing of the website, through cookies (see our Cookie policy).

3. What do we use your data for?

• To handle your contact or quote request and respond to you.
• To formalise and manage the vehicle rental contract.
• To comply with our legal obligations (tax, traffic and road safety).
• To send you commercial communications, only if you have given us your explicit consent to do so.

4. What is the legal basis for processing your data?

The legal basis for processing your data is the performance of a contract (the vehicle rental), your consent (contact form, commercial communications), and compliance with legal obligations applicable to vehicle rental companies.

5. How long will we keep your data?

Your data will be kept for as long as the contractual relationship lasts and, afterwards, for the periods legally required (tax and commercial obligations). Contact form data that does not lead to a contractual relationship will be kept for as long as necessary to handle your enquiry.

6. Who will your data be shared with?

Your data will not be shared with third parties, except where legally required (for example, with law enforcement, courts, or the relevant public authorities) or with providers who supply services necessary for our activity (for example, the online booking engine), with whom the corresponding data processing agreement is in place.

7. What are your rights?

You have the right to access, rectify and erase your data, as well as other rights as explained in the additional information. You can exercise these rights by writing to reservas@alquiauto.es, attaching a copy of your ID document.

If you believe your data is not being processed correctly, you can file a complaint with the Spanish Data Protection Agency (AEPD) (www.aepd.es).